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  • August 9, 2025 at 12:31 am #1487771
    gregsby14

    Hi,
    I’ve made a fresh install of WordPress on my site (see below) and registered the theme and increased the memory settings.
    I’ve then went to install the demo (Import: Agency – Enfold Parallax Demo) but none of the content or pages seem to show up.
    I’ve had a look at the documentation and can’t see what I’ve done wrong. Can you help please?

    August 9, 2025 at 1:07 pm #1487781
    Mike

    Hey gregsby14,
    When I check it looks like the “Enfold Parallax Demo” has been imported, the “Enfold One Page Agency” is a deffernt demo.
    Are you trying to import two demos at the same time?
    Please note that only one demo can be imported, each demo will overwrite the previous.
    If you had the Parallax Demo and wish to switch to the Agency demo, first reset your site with the WP Reset plugin to remove the previous demo.
    The Parallax Demo is a one page demo.

    Best regards,
    Mike

    March 6, 2026 at 12:28 am #1495795
    ivancazzol

    Hello,
    I am also experiencing a problem importing and installing the Agency – Enfold Parallax Demo. When I click on “Import Demo” and then select “Agency – Enfold Parallax Demo”, I receive the following error message: “cURL error 28: Connection timeout after 10001 ms.”

    Could you please help me understand how to resolve this issue?

    Thank you in advance.

    March 6, 2026 at 5:49 am #1495799
    Ismael

    Hi,

    Thank you for the inquiry.

    You may need to ask your hosting provider to increase the cURL timeout duration. If the issue persists after increasing the timeout duration, try to manually import the demo using the XML files. Please check the documentation below for more info.

    — https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Let us know the result.

    Best regards,
    Ismael

    March 6, 2026 at 1:44 pm #1495819
    ivancazzol

    Hello,
    Thank you. I completed the installation manually.

    Best regards.

    • This reply was modified 1 week, 3 days ago by ivancazzol.
    March 6, 2026 at 8:36 pm #1495822
    Mike

    Hi,
    Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

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