Viewing 7 posts - 1 through 7 (of 7 total)
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  • July 12, 2018 at 11:33 am #984627
    rgmotion

    Hello, I Would like to know how instal and update Enfold Theme wich I buyed in 2013 … and I only have the instal folder from this date.
    I already use it on a site and it works perfectly with the update already instal… but impossible to copy the folder from FTP to my new site , it doesn’t work correctly (the interface do not work properly).
    Thanks for your information return.
    Best regards.

    July 12, 2018 at 1:15 pm #984707
    Victoria

    Hey Romain,

    Which interface does not work? Which version of the theme do you have? Which php are you running?

    Best regards,
    Victoria

    July 12, 2018 at 3:02 pm #984786
    rgmotion

    Hi Victoria.
    Enfold Theme , buy in 2013 the version 2.4.2
    My version of PHP is 5.6.30
    When I instal the Enfold theme, impossible to update it on the wordpress interface.

    July 12, 2018 at 3:03 pm #984788
    rgmotion

    And my WP version is the 4.9.7
    Thanks

    July 13, 2018 at 6:42 am #984965
    Rikard

    Hi rgmotion,

    Thanks for the info. 2.4.2 is a very old version of the theme and is likely not compatible with the version of WordPress that you are running. Where did you buy the theme? If you bought it from Themeforest then you should be able to download the latest version from your account there.

    Best regards,
    Rikard

    July 13, 2018 at 7:54 am #985005
    rgmotion

    Hi Rikard,
    yes I bought the theme from Themeforest…but I can’t see the download link in my account
    I’ve got the license certificate.
    How can I do ?
    Thanks
    Best regards

    July 14, 2018 at 6:01 am #985393
    Rikard

    Hi,

    I’m not sure to be honest with you, are you sure that the account you are using was the one you purchased the theme with? If so the download link should be available to you once you have logged in. Maybe you could try contacting Envato/Themeforest support?

    Best regards,
    Rikard

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