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    Hey there, i’ve setup the instagram widget on a site we developed using enfold and the footer widget is not updating. Any suggestions?


    I switched the widget out in the meantime since my client wants their christmas photos to display on the website right now.



    Sorry for the late reply!

    Can you please elaborate? Have you tried de-activating all active plugins and flushing cache and refreshing your page a few times to see if that helps?



    I am having this same problem– I have deactivated and reactivated all plugins.

    Caching plugin is not activated, and I also flushed my browser cache. I tried deleting the username to clear out the feed (and refreshed the page and it removed the images), but when I added it back, it did not pull the recently posted images. I just migrated the site to Cloudflare (DNS is still propagating) and just to be safe, I also purged the cache there, but still no luck.

    Any ideas on how to fix this?



    Can you please disable cloudflare and give it a try, so we can know if the cron fetches the latest images right?



    Sure– Cloudflare is now paused, so no caching. I removed the username again, saved the widget and refreshed the page, which removed the feed info. Then I added it back in, saved it and refreshed again so it appears again, but it is still not pulling the most recent images.



    can we please have access to your web site, to check the curl and cron how it works?



    Absolutely! Login info is below and all caching (local and Cloudflare) is still turned off.

    Thanks very much for your help!



    activate your caching plugin again, then go into plugin’s settings and choose to switch off caching. Afterwards deactivate it again and clear browser cache and hard refresh a few times.



    Hi Andy,

    Ok, I re-activated the caching plugin, turned off caching, deleted the cache twice, cleared my browser cache a few times, refreshed a few times and closed the browser and re-opened to the page. Then de-activated the plugin again, cleared browser cache twice again, refreshed a few times and closed the browser and re-opened to the page, and I am still not seeing the most recent images in the Instagram feed.

    I repeated the same (clearing cache multiple times, refreshing multiple times, closing window and re-opening) using another browser and am getting the same results (no change in what I see in the widget).

    Any other ideas?

    Thanks for your help.



    I’m not sure why it doesn’t display the latest photos. Have you tried a different plugin for instagram? Test the following plugins:

    If it doesn’t display the latest photos then we can assume that it is an issue with instagram.



    Hi Ismael,

    Just wanted to let you know I went with a different plugin and it looked and worked great out of the box with the theme:

    Thanks for your help!



    glad you found a solution! Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.


Viewing 13 posts - 1 through 13 (of 13 total)

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