Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #870395

    Hi,

    I’m facing an issue on my website.
    Everything was good but until two days the instagram flow doesn’t work, my latest instagram picture was posted two days ago.

    Can you help me on it ?
    And don’t tell me to update the theme, it will not help :)

    You will find all details in private content.
    Thank you for helping !
    Regards.

    #870986

    Hey Obeatone,

    Could you please contact your hosting provider and ask if there is some sort of server side caching?

    Best regards,
    Yigit

    #871141

    Hi Yigit,
    Nothing of side caching from the server. It was working like 4 days ago.

    Thank you for helping !
    Regards

    #871263

    Hi,

    Thanks for the feedback. I’m not sure if it would help, but could you try updating to the latest version of the theme (4.2)? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    #871275

    Hi Rikard,
    Sorry but I don’t want to update the theme and to broke the design and I’m prety sure it would’nt help :)

    Thank you for your help !
    Regards

    #871445

    Hi,

    If it was working 4 days ago, can you refer to any changes or updates that may have led to this happening?

    Best regards,
    Jordan Shannon

    #871831

    Hi Jordan,
    The problem is that nothing changes or was updated on the website :(

    Regards

    #871928

    Hi,

    Apologies, but I am not seeing anything obvious nor any browser errors being produced. Have you attempted disabling all active plugins to ensure no conflicts are present.

    Best regards,
    Jordan Shannon

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.