Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • October 30, 2017 at 10:18 am #870395
    Obeatone

    Hi,

    I’m facing an issue on my website.
    Everything was good but until two days the instagram flow doesn’t work, my latest instagram picture was posted two days ago.

    Can you help me on it ?
    And don’t tell me to update the theme, it will not help :)

    You will find all details in private content.
    Thank you for helping !
    Regards.

    October 31, 2017 at 9:12 pm #870986
    Yigit

    Hey Obeatone,

    Could you please contact your hosting provider and ask if there is some sort of server side caching?

    Best regards,
    Yigit

    November 1, 2017 at 11:06 am #871141
    Obeatone

    Hi Yigit,
    Nothing of side caching from the server. It was working like 4 days ago.

    Thank you for helping !
    Regards

    November 1, 2017 at 3:05 pm #871263
    Rikard

    Hi,

    Thanks for the feedback. I’m not sure if it would help, but could you try updating to the latest version of the theme (4.2)? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    November 1, 2017 at 3:33 pm #871275
    Obeatone

    Hi Rikard,
    Sorry but I don’t want to update the theme and to broke the design and I’m prety sure it would’nt help :)

    Thank you for your help !
    Regards

    November 1, 2017 at 11:33 pm #871445
    Jordan Shannon

    Hi,

    If it was working 4 days ago, can you refer to any changes or updates that may have led to this happening?

    Best regards,
    Jordan Shannon

    November 2, 2017 at 8:38 pm #871831
    Obeatone

    Hi Jordan,
    The problem is that nothing changes or was updated on the website :(

    Regards

    November 3, 2017 at 4:16 am #871928
    Jordan Shannon

    Hi,

    Apologies, but I am not seeing anything obvious nor any browser errors being produced. Have you attempted disabling all active plugins to ensure no conflicts are present.

    Best regards,
    Jordan Shannon

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