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  • January 12, 2018 at 11:24 am #896525
    Dataplus_gmbh

    Hi Enfold-team.

    After my last instagram-post yesterday, I got a problem with your instagram-widget in my footer section (footer is displayed on every site).

    As you can see, the picture of the nex to last post is visible as a thumbnail, but not the last one from yesterday. Also, the older posts are not visible as the actual thumbs but just as the hashtags according to the pics.

    I tried to refresh the browser cache and also replaced the instagram widget by turning it inactive – both didn´t work.
    There are also no changes in the last post – same kind of normal plain text, same type of picture, …

    Do you have any experiences to that problem?

    Thanks for your help and greetings
    Manuel

    January 13, 2018 at 5:43 am #896838
    Rikard

    Hey Manuel,

    I’m not sure why but the instagram server is responding with a 403 error (forbidden). It might be due to your htaccess login?

    Best regards,
    Rikard

    • This reply was modified 6 years, 11 months ago by Rikard.
    January 13, 2018 at 11:56 am #896875
    Dutchman

    Hi Dataplus, join the club @ https://kriesi.at/support/topic/instagram-feed-showing-text-and-not-loading-images/

    January 16, 2018 at 1:51 am #897785
    Ismael

    Hi,

    Please try the following solution: https://kriesi.at/support/topic/instagram-feed-showing-text-and-not-loading-images/#post-897766

    Best regards,
    Ismael

    January 19, 2018 at 3:14 pm #899715
    Dataplus_gmbh

    Hi Ismael.

    Thanks for the link – I´m glad, I wasn´t the only one with that problem

    Unfortunately I´m not able to find the path to the mentioned file on my server (“Please edit the framework > php > class-framework-widgets.php file”).

    Is it possible, that the path can vary a bit or is it definately this path?

    Thanks for your help and greetings
    Manuel

    January 20, 2018 at 4:13 am #899962
    Ismael

    Hi,

    That is the absolute path of the file. Edit it by way of cpanel or ftp. Please make sure that you’re using the latest version, 4.2.

    Best regards,
    Ismael

    January 22, 2018 at 3:05 pm #900825
    Dataplus_gmbh
    This reply has been marked as private.
    January 22, 2018 at 4:03 pm #900853
    Yigit

    Hey,

    In your screenshot, please go to wp-content/themes/enfold/framework/php/class-framework-widgets.php and edit it as needed :)
    Also, the latest version of Enfold is currently 4.2.1 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    January 22, 2018 at 5:25 pm #900896
    Dataplus_gmbh

    Hi Yigit.

    Shame on me…:-)

    Thanks a lot for your help – it works perfect.

    Greetings
    Manuel

    January 22, 2018 at 5:37 pm #900898
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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