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Hallo,
I am receiving this msg ‘Instagram has returned invalid data’, I got lost in the forum about this issue and don’t know if the problem has been fixed, can you help please? running WP 4.7 Enfold 4.2.6.
thank youHey mforlano,
Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.6.1) to see if that helps please? The update to 4.6.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi Rikard thanks for the answear,
I updated the theme, updated WP version, still not working, deleted the whole theme and replaced, erased the widget and reuploaded, not working.
I have deactivated advanced layout builder preview (is that what you mean?) in the theme option, still not working.thanks
MimmoHi Mimmo,
Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard
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