Viewing 7 posts - 1 through 7 (of 7 total)
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  • August 26, 2019 at 3:48 pm #1131011
    luciasanchezf

    Hi, I’m using the Instagram widget. It shows ‘Instagram has returned invalid data.’ And the images are not being updated.

    Any solution?

    Thanks!

    Enfold Version Number is 4.5.7
    WP Version 5.2.2

    August 27, 2019 at 7:17 pm #1131430
    Yigit

    Hey,

    Please try de-activating all active plugins and check if that helps. If it does not, please let us know when your website is accessible so we can look into it :)

    Best regards,
    Yigit

    August 28, 2019 at 11:30 am #1131554
    Grafischinvorm

    i have the same issue with the new update

    August 28, 2019 at 11:45 am #1131558
    Yigit

    Hi,


    @Grafischinvorm     Could you please start a new thread under Enfold sub forum and attach WP admin logins in private content field so we can look into it?

    Best regards,
    Yigit

    August 29, 2019 at 6:15 pm #1132040
    Grafischinvorm

    i did but no one is answering!
    here is the topic : https://kriesi.at/support/topic/version-4-5-7-instagram-has-returned-invalid-data/

    September 17, 2019 at 6:26 am #1139011
    Intell

    Hi!

    This has been an ongoing issue for over a year. Why wouldn’t Enfold have this handled by now?

    I love ya’ll, but I’ve tried everything and I can’t ask you guys to go fix 20 plus sites.

    I have php 7.1, Enfold 6.4.2 or whatever came out 4 days ago and the latest wordpress all installed.

    Please find a fix for this soon. I’ve wasted a couple of hours on this trying to get it to work.

    Thanks

    September 18, 2019 at 9:13 pm #1139704
    Basilis

    Hi,

    Unfortunately, this is because Instagram is doing changes all the time.
    Now they have updated their firewall, so this means if they get a lot of pings from your server IP, they will ban the requests…

    Best regards,
    Basilis

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