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Hi there, this is what I was given to share with you for help from my WP server support: can you help?
I have shared the error code as private content.
I am currently on 5.6 and once the error below is corrected, I can update to 7.2
thank you!
DianaHi,
Thanks for the update, that version of the theme is very old and not compatible with PHP 7.2. Please try updating to the latest version of the theme, which is 4.5.4. The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the old theme folder, then upload the new one. Make sure that you have backups of the site before starting the update process.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardI have a manual upload of the theme (4.5). It is not compatible with PHP 7,2. When I switch to PHP 7.2 on SiteGround then clear all my caching, I get the following:
Warning: array_merge(): Argument #2 is not an array in /home/justins6/public_html/wp-includes/load.php on line 66
And the homepage slider breaks: https://prnt.sc/mwlm8c
I have only had success with 7.1 – which is still a step up from 5.6
Unless it’s a plugin issue?
Hi Justin,
Please open a new thread and include admin login details in private so that we can have a closer look at your site.
Best regards,
Rikard
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