Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • January 30, 2020 at 2:06 pm #1179866
    Eloa85

    Hello,
    I just bought the Enfold theme. I installed it successfully, but when I try to import a demo, I always get an error message, what should I do?
    Thank you.

    Elodie

    January 30, 2020 at 2:47 pm #1179891
    Yigit

    Hi Elodie,

    Thanks for contacting us!

    Please refer to this post – https://kriesi.at/documentation/enfold/import-demos/#failed-to-import and let us know if that does not help :)

    Regards,
    Yigit

    January 30, 2020 at 4:52 pm #1179994
    Eloa85

    Thank you for your reply.

    My host increased the limit to 512M instead of 256M, but it still doesn’t work.

    January 30, 2020 at 4:53 pm #1179996
    Yigit

    Hey,

    Which demo would you like to import? Can we try importing it for you? :)

    Best regards,
    Yigit

    January 30, 2020 at 5:19 pm #1180019
    Eloa85

    Yes thank you, I would like to.

    Best Regards,
    Elodie

    January 30, 2020 at 5:26 pm #1180025
    Yigit

    Hi,

    Could you please let us know which demo you would like to import? :)

    Best regards,
    Yigit

    January 30, 2020 at 5:31 pm #1180030
    Eloa85

    Yes of course, sorry.
    It’s ENFOLD FLAT BUSINESS DEMO;

    Thank you

    Elodie

    January 31, 2020 at 11:23 am #1180224
    Eloa85

    Hello,
    can you tell me if you tried to install the Demo.
    Thank you.

    Best Regards,

    Elodie

    January 31, 2020 at 6:10 pm #1180317
    Nikko

    Hi Elodie,

    We have imported the demo on your site.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    January 31, 2020 at 6:56 pm #1180349
    Eloa85

    thank you so much,

    but can you tell me what the problem was please.

    Best regards

    Elodie

    January 31, 2020 at 7:31 pm #1180370
    Nikko

    Hi Elodie,

    I’m not really sure with the cause of the issue, my guess is that the source of demo is blocked from importing to your site.
    To import, I just imported the demo on my local server, exported all the contents and theme settings then imported it on your site.
    Then do some minor tweaks, like adding widgets and selecting the primary/main menu.

    Best regards,
    Nikko

    February 1, 2020 at 2:25 pm #1180506
    Eloa85

    Hi,
    okay,
    in any case, thank you very much for your responsiveness !

    Best regards,

    Elodie

    February 2, 2020 at 8:01 am #1180631
    Rikard

    Hi Elodie,

    Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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