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  • October 13, 2018 at 6:32 pm #1021077
    rosman21

    Anything I do it says “Importing didn’t work” or “Resetting didn’t work” or “Saving didn’t work”

    I am using enfold 4.4 with wordpress 4.9.8

    October 14, 2018 at 12:41 am #1021125
    Mike

    Hey rosman21,
    It sounds like it might be a file permissions issue but we can’t be sure without checking, Can you please include a admin login in the private content area so we can take a closer look.
    Since we don’t want to reset your site, what saving or importing are you trying to do? That is, what can we try to do to see the error that won’t cause issues for you if it does suddenly starts working?

    Best regards,
    Mike

    October 14, 2018 at 5:03 am #1021146
    rosman21
    This reply has been marked as private.
    October 14, 2018 at 11:35 am #1021182
    Mike

    Hi,
    I tried to check but I get “ERR_NAME_RESOLUTION_FAILED” when trying to reach your domain. Please ask your webhost for help setting up your domain settings.

    Best regards,
    Mike

    October 15, 2018 at 2:26 am #1021343
    rosman21

    Can you try again? It works fine for me. I was getting network errors when trying to update my plugins but now they were able to update. But the theme still isn’t working.

    October 16, 2018 at 12:43 am #1021875
    Mike

    Hi,
    I tried again, but it still seems down, I tested it with https://downforeveryoneorjustme.com, and that site also says it’s down.
    Are you using any IP filters?

    Best regards,
    Mike

    October 16, 2018 at 1:27 am #1021889
    rosman21

    No I am not. And when I use that site and type gillsway it works for me. Really weird. I am hosted with dreamhost if that means anything. I am getting ready to chat with them now so I will report back and see what the issue is.

    October 16, 2018 at 1:41 am #1021895
    rosman21

    So I was looking at some of my error logs and I see this… added to private content area

    • This reply was modified 6 years, 2 months ago by rosman21.
    October 16, 2018 at 1:45 am #1021897
    Mike

    Hi,
    Very good then, hopefully they can shed some light on this. Please see the screenshots in Private Content area.

    Best regards,
    Mike

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