Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 3, 2019 at 8:34 pm #1074027
    burokuran

    dear support team

    i have tried to install new theme demo. but it was not successful. i get every time error . the error message is smilar ” reload the page again ” and etc…
    do you have manuel demo files ?

    March 4, 2019 at 2:31 pm #1074376
    Rikard

    Hey burokuran,

    Sorry for the problem. Please refer to this if you want to try to import a demo manually: https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

    Best regards,
    Rikard

    March 4, 2019 at 10:26 pm #1074539
    burokuran
    This reply has been marked as private.
    March 7, 2019 at 6:29 am #1075779
    Vinay

    Hi,

    Thank you for contacting us. sorry, the manual demo import also did not work for you.

    I could be resolved by changing the PHP Settings on your hosting server. If you are unable to find these settings on your control panel we recommend contacting your service provider.

    In the standard configuration secure options are activated. It means “allow_url_fopen, “allow_url_include” and “register_globals” are “off”. Removed the secure options, imported the demo and activate the secure options again.

    Let us know if this helps.

    Best regards,
    Vinay

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.