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Hi,
When I try to upload theme settings from a file, getting “Couldn’t add the font because the server didn’t respond” error. Also there is another issue. In some pages I build content with Advanced Layout Builder and when I save it and page reloaded in Advanced Layout Builder content area content elements not loading, it just displaying a spinning icon. Can u check it please?
Page and post links with problem are below:Best regards
Hi,
The login token you posted is not working. Please renew it, or post regular login details in private.
Best regards,
RikardHi localveri,
Thanks for giving us admin access.
I have checked the link you mentioned and it seems to be already using Radikal font, also I could see this font in ‘Custom Font Manager’
Are you referring to another font you tried to upload?Best regards,
NikkoHi Nikko,
I solved uploading theme options issue. Now the problem is some pages content are not loading in avia frameweork at the backend. Could you check below links please?Best regards.
Hi localveri,
Thanks for pointing the pages, the backend is returning 403 Forbidden Error (which usually is a permission or security issue)
Please refer to our troubleshooting steps: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#troubleshoot
I believe the issue on your site is in Troubleshoot: Text Block element not loading part in which the solution is disabling mod_security or try not to use these keywords.Best regards,
Nikko
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