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  • #1311997

    Featured images for posts included in masonry grid are not showing. I duplicated an old post and the image shows fine. If I change the image or make a new post with an old image it does not display in the grid. It does display in the post. Please advise. Thanks

    #1312058

    Hi ! I think I have the same issues.
    (Sorry for my English, I’m French …)
    I have a portfolio page with a masonry grid and a preview of some items on my home page.
    This two masonry grid are set up differently :
    – On my home page they were squared and with a B&W effect (and the color showing on overlay) in a automatic perfect grid. With the update some images didn’t show, randomly I think. And so I choose to keep the B&W effect but tried to change the type of masonry grid. And with the one you keep the same width for images without any resizing (Masonry flexible) does work : every image appear.

    – On my portfolio page it’s also a perfect grid but manual. I have also a quick css to change the color of the overlay:

    #top .av-caption-style-overlay a.av-masonry-item-with-image .av-inner-masonry-content:hover {
    background: rgba(129,58,141,0.65) !important;
    }

    Every old images appear. But today I created a new portfolio item and : It’s blank on the portfolio page and it appear in the home page …

    So i also need help ! Thanks !

    #1312282

    Hi brockwatson,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1312283

    Hi sarah_clld,

    If you need further help with your problem, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    #1312287
    This reply has been marked as private.
    #1312616

    Hi,

    Thanks for the login details. The details seem to be working, but it’s asking for an additional code to be able to log in:

    An Authentication Code has been sent to the email address associated with your account. Look for an email with “Login Authentication Code” in the subject line.

    About your problem; could you try updating the theme to the latest version (4.8.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1312836
    This reply has been marked as private.
    #1313090

    Hello… I wanted to follow up on this as it is an urgent matter as it is holding up publication of additional content. Thanks!

    #1313248

    Hi,

    Thanks for the update. The authentication code is not working:

    ERROR: Invalid Authentication Code

    Best regards,
    Rikard

    #1313314
    This reply has been marked as private.
    #1313322

    Hi – this happened to me today! I was able to solve by deleting the Masonry element from my homepage, and then adding it back in. Once it was re-added, it pulled the new featured image correctly. Hope this helps!

    #1313327

    Thanks… tried this but it actually removed all of the older post images now also.

    #1313328

    Looks like there is an issue with lazy load of images. Turned it off and the grid is working properly.

    #1313332

    Similar problem here, paging is not working on 4.8.4 and 4.8.5. First page is fine, next page no images. I have downgraded to 4.8.1, which works fine – but you might want to fix that, so i can update the related site.

    #1313337

    Webp images also not showing in backgrounds… had to switch back to standard png or jpeg in backgrounds (note settings are parallax, center center, no repeat, 0.5 overlay)

    #1313339

    Tried to revert back to original image format and now the image will not show. ANY changes to images on the site results in the image not rendering. I see it on the editor.. but there is an empty space where the image should be.

    #1313340
    This reply has been marked as private.
    #1313378

    Note: we had to apply some custom CSS to get the background to show because we cannot just leave the space blank. However, the issue is still present if we use the editor (no custom css) and are unable to make any image changes or additions site wide.

    #1313382

    Hello,

    I have the same problem and can’t find a solution.
    Even if I copy the page, the problem persists.

    I needed a solution.

    #1313768

    Hi brockwatson,

    Thanks for the updates. Everything seems to be working as it should now again on your site, I’m guessing that you fixes worked? We are planning to release a new version of the theme later today, if you would like to try that out.

    Best regards,
    Rikard

    #1313769

    Hi Bassmann,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    #1313843

    Hi Rikard,

    see – https://kriesi.at/support/topic/images-are-not-loaded-directly/#post-1313691

    I have also stored all the data in the thread.

    Thanks,
    Stefan

    #1314066

    Hi Stefan,

    I checked your site in the other thread, and things are working as they should now on my end. Please continue in the other thread if you should need any further help.

    Best regards,
    Rikard

    #1314068

    I have a problem in line 497
    /wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-masonry.php on line 497
    Warning: Cannot modify header information – headers already sent by (output started at wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-masonry.php:497) in wp-admin/post.php on line 231

    #1314345

    Hi alexledesma,

    Please note that warnings should not affect any functionality on your site. If you need further help with this, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

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