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  • September 11, 2024 at 4:10 pm #1466724
    reesm2

    Hi Team Kriesi,

    Images are often not showing when my site is opened in Chrome. When this happens, the images will often come in after 1-4 refreshes. Errors like this are showing up:

    Failed to load resource: net::ERR_CERT_COMMON_NAME_INVALID
    Failed to load resource: net::ERR_CONNECTION_RESET

    I’m having a very similar issue what’s described in this previous thread, but I don’t have the Lazy Load or Really Simple SSL plugins installed so I’m not sure what to try to solve this issue: https://kriesi.at/support/topic/major-problem-in-google-chrome/

    Besides the default plugins, I have WP Accessibility and Sticky Buttons installed. I’m using enfold 6.6.2.

    Thanks for any help!

    September 12, 2024 at 4:39 am #1466774
    Ismael

    Hey reesm2,

    Thank you for the inquiry.

    The images on the site loaded correctly when we checked, and we didn’t see any errors in the Network tab of the browser inspector. Is this still an issue with the site? Please let us know once the site is live.

    Best regards,
    Ismael

    September 12, 2024 at 8:11 pm #1466854
    reesm2

    Hi Ismael,

    It is still an issue in Google Chrome. My site seems fine in Edge and Firefox, but pretty much every time I open it in a Chrome Incognito window, the images are not coming in at first. They show up after one or more refreshes.

    Thanks for your help.

    September 13, 2024 at 4:40 am #1466867
    Ismael

    Hi,

    Thank you for the update.

    We still can’t reproduce the issue on our end (see private field). We tested it in both incognito and normal modes. Have you tried checking on a different network or device? Please let us know if the issue persists once the site is live.

    Best regards,
    Ismael

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