Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1312763

    Hello dear Enfold Team,

    I wanted to implement a normal Image with Hotspots element in my site. For some reason, the Hotspots are not showing up. The weird thing is, when I hover my cursor over the space, where the Hotspot is supposed to be, the Tooltip DOES appear.

    I have no idea what´s going on. Login and Link to the concerning page in private content.

    #1313045

    Anyone?

    #1313171

    Hi,

    Could you try updating the theme to the latest version (4.8.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1313417

    Hi,
    in my case the hotspots appear where I set them when viewed in draft ‘preview’ mode. However, once the page is saved (published), the hotspots disappear and the tooltips are shown in once place.
    This has started happening only after the last update (4.8.5).
    This is an urgent issue for us.
    Clearing site and browser cache don’t solve the issue.

    Thanks,
    Andrius

    #1313781

    Hi Andrius,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also please include FTP login details, in case we should need that.

    Best regards,
    Rikard

    #1313932

    Hi,

    Sooo, I fixed it. It was my own fault, I had some conflicting CSS Styles. It had nothing to do with Enfold, I´m sorry for wasting your time guys :D.

    This topic can be closed!

    #1313960

    Hi,

    Glad you found the problem.

    Feel free to come back when you need further assistance.

    Enjoy the theme and have a great day – and thank you for using Enfold.

    Best regards,
    Günter

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Image with Hoptspots: Hotspots are not showing’ is closed to new replies.