Hello Kriesi moderators, I have bought the ENFOLD theme several times because I thought it was very versatile in many ways, but a few weeks ago I came across a problem that I have not been able to solve.
The problem is that I have used some resources of the theme such as: Post gallery, layerslider, and links in images and the result has been disastrous for my clients who have agreed to work with ENFOLD since the links of the images work very well in desktop computers, but not on tablets, cell phones or smartphones.
An example of what I have told you is the site: https / http://www.ucs.edu.mx
In the lower part I placed the post gallery where we have a link pointing to the address: https://ucs.edu.mx/los-ceresos-son-un-reflejo-de-la-sociedad/
but the link open the address: https://ucs.edu.mx/?redirect_to=https%3A%2F%2Fucs.edu.mx%2Flos-ceresos-son-un-reflejo-de-la-sociedad%2F
What can I do to solve this error?
Best regards
Hey Eduardo,
Please try de-activating all active plugins and check if that helps.
I also noticed that you are using an older version of the theme. We have made major changes on theme files so we would recommend you to delete Enfold and re-install it to make sure all files are overwritten – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum.
Best regards,
Yigit