Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 18, 2017 at 6:16 am #823097
    EdNal

    Hi, this is the second time I got this message (picture included) when I try to open my website
    message

    I fix it by re-upload the missing file from my backup to the enfold themes folder. Since this is the second time I got this error, I afraid it will continue in the future. Is there any solution for this? The file just disappear without any cause.

    Thanks,
    Edwin

    July 18, 2017 at 7:56 am #823133
    John Torvik

    Hey EdNal,

    Please, could you re-upload the screenshot and provide to us the link? Because I can`t see the error.

    Best regards,
    John Torvik

    July 20, 2017 at 4:21 am #824324
    EdNal

    here it is
    error message

    July 20, 2017 at 9:32 am #824448
    Rikard

    Hi,

    Thanks for that, so you are saying that overwriting the theme files via FTP helped? What exactly is on line 424 in your functions.php file?

    Best regards,
    Rikard

    July 20, 2017 at 9:38 am #824450
    EdNal

    Hi Rikard,

    As you see in the error message on line 424, it ask register-widget-area.php file

    So when I check the folder, the file register-widget-area.php was gone. I fix it by re upload the register-widget-area.php from my bcakup at my pc to the folder via cpanel.

    My concern is why this file disappeared? This is second time I experience this case (I forget if at the first time its the same file or not)

    July 20, 2017 at 8:06 pm #824837
    Victoria

    Hi EdNal,

    Files can get corrupted during update sometimes, when something interrupts the process or server does not allow some things to happen. I’ve seen this a few times.

    Best regards,
    Victoria

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