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  • #1213689

    Ernest J Petrocine

    Search Controll out of Phoenix AZ. charged me to set up a Word Press Site. Its been horrible to work with. I discovered the version of enfold child is ver 1.0.0 did they steel it? How do I upgrade it? The back end is very very slow with woocommerce.

    Thank you,
    Ernie Petrocine
    970 232 8290
    Estes Park, CO 80517

    #1213905

    Hey Ernest,

    It’s up to you which version you want to put into the child theme, you can change it in style.css if you like. I see that the parent theme is 4.7.2, the latest version is 4.7.4. We can’t know if they stole the theme or not unfortunately.

    Best regards,
    Rikard

    #1214033

    Ernest J Petrocine

    Thanks Rikard for your reply.
    I’d like to upgrade both parent and child to recent versions. Is there an instruction set for upgrading themes? May I purchase it from Kriesi or have your team do it?

    Thanks you,
    Ernie

    #1214058

    Hi Ernie,

    Thanks for contacting us!

    You can purchase Enfold license here – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 and then you can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert personal token in Enfold theme options. You should receive update notification shortly after and can update the theme with a few clicks.

    If you would like to manually update the theme, you can find updating instructions on our documentation here – https://kriesi.at/documentation/enfold/theme-update/.

    Let us know if you have any other questions!

    Regards,
    Yigit

    #1214168

    Ernest J Petrocine

    Thanks for your answer Yigit. another question. I see a Avian redirect = 1 But i don’t see that theme in my wp backend (dashboard). What is that about and it that the reason the backend is so slow?

    #1214253

    Hey,

    I believe you have set Custom Error 404 Page in Enfold theme options. It’s the reroute that redirects 404 pages to your custom 404 page.

    Have you tried de-activating all active plugins and check if backend loads faster?

    Best regards,
    Yigit

Viewing 6 posts - 1 through 6 (of 6 total)

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