Viewing 8 posts - 1 through 8 (of 8 total)
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  • #991348

    hi there.
    I also read https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
    and tried to get an email when I was trying to get a password changing email. also, I didn’t get any MSG.
    Could you check it out what is wrong? thanks

    #991411

    Hey ngavy,

    Thank you for using Enfold.

    These steps might help you solve the contact form issue.

    // https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    You may need to setup a SMTP.

    Best regards,
    Ismael

    #994966

    I tried all you asked me with the link.

    but all has problems.

    also I setup the SMTP. and tested many time to summit the information using the contact form(SMTP). sometimes I got mails and sometimes not.
    It seems very unstable when somebody summit contact information.
    Please check it out. and let me know.

    for the better solution I will add my FTP details.
    Thanks.
    Seongjin

    #995838

    Hi,

    Did you replace the theme’s contact form with WP Forms?
    Looks like you’re using a Gmail account. You really need to setup an SMTP for that because of their security policy. Google won’t accept emails without that authentication. In the WP Mail SMTP, set the “Mailer” settings from PHP to Gmail and then put your username and password in the Gmail section.

    Best regards,
    Ismael

    #996979

    I did what you asked me and also lowered security level for gmail. but still not working. please check it again?

    #997334

    Hi,

    On WPForms can you try contact the plugin developers to see how they can help you please?

    Best regards,
    Basilis

    #997738

    ok. thanks.

    #997932

    Hi,

    I did what you asked me and also lowered security level for gmail.

    Lowering the security won’t do anything. Google won’t accept mails from any unauthenticated source. You have to setup a SMTP.

    Best regards,
    Ismael

Viewing 8 posts - 1 through 8 (of 8 total)
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