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  • October 19, 2018 at 11:30 am #1023856
    RafaRojo

    I have successfully updated enfold via FTP to version 4.5.
    But now I enter the token key and click on “check the private token” and the “save all changes” button continues to load indefinitely.
    I tried to save, delete it and add it again (I redo the procedure many times) … the only answer that gives me is the usual error screen:

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)

    I leave the credentials for WP in private.
    Thanks for helping

    Rafa

    October 19, 2018 at 2:59 pm #1023941
    RafaRojo

    ok, I did it.
    entering chrome in incognito mode I logged into WP and accepted the token immediately.

    October 19, 2018 at 3:47 pm #1023969
    blanquer

    I followed this Enfold help and worked for me:

    Install or update Enfold Theme

    October 19, 2018 at 5:32 pm #1024085
    Nikko

    Hi,

    Glad to hear that it’s working fine :)
    Feel free to create a new thread if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘I can’t validate my Envato private token, after having updated to enfold 4.5’ is closed to new replies.