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  • #844208

    I try to upload images like I always do and I see the blue bar like it’s uploading but the thumbnail has a blue ? icon. When clicked in the media library I see the dimensions but no image. I can even see a preview when I click the edit button, but otherwise I can’t find it anywhere.

    Upon further research I notice the URL for the file is generating properly (uploads / year / month folder) but when I open my FTP client I see that nothing is actually there.

    Please help!! I’ve spent countless hours trying to solve this and have had absolutely no luck. The closest threads I can find involve error messages and I do not get one.

    #844232

    I FIGURED IT OUT.

    Initially when designing the site I had to start in a different folder other than the root to keep the current site live. Upon migration apparently the settings at settings > media “store loads in this folder” still had the old folder in there.

    I hope that description clears up for anyone else with this issue. Thank you for your availability.

    #844404

    Hi!

    We’re glad that you were able to figure it out! Thank you for sharing the solution that you found. For any other questions or issues, feel free to post them here on the forum and we will do our best to assist you.

    For your information, you can also take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/

    We’d also appreciate it if you can take a moment to review our theme if you haven’t already. https://themeforest.net/downloads

    Thank you for using Enfold.
    Cheers!
    Sarah

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