Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 6, 2019 at 3:24 am #1050465
    laceym002

    So I was one of those people who updated WP before I knew that it was going to break my site. I still cannot update Enfold and figured there would be a solution by now. Is there one? I can’t edit my site without it ruining the entire page.

    When I try to update my site it says a valid URL was not provided?!

    Please help!
    Thanks

    January 6, 2019 at 3:27 am #1050466
    Mike

    Hey laceym002,
    Please include a admin login & FTP access in the Private Content area so we can assist.

    Best regards,
    Mike

    January 6, 2019 at 3:50 am #1050469
    laceym002

    okay I have included the information. I also have a subdirectory that I haven’t touched because of this. Is it okay to update Enfold first and then WP? I have included the access info for it as well.

    Thanks

    • This reply was modified 5 years, 11 months ago by laceym002.
    January 6, 2019 at 4:34 am #1050482
    Mike

    Hi,
    Thanks for the admin login, but I will need FTP access also to upload the files.
    Please include.

    Best regards,
    Mike

    January 6, 2019 at 7:02 am #1050512
    laceym002

    Ohhh right, here’s the FTP info

    January 6, 2019 at 8:29 pm #1050618
    Mike

    Hi,
    For your main website, I have updated your Enfold theme to v4.5.2
    and it seems to be working correctly. Please clear your browser cache and check.
    I left the old theme version in your directory as “enfold-old” once you are happy we can delete it via FTP.
    Please let us know.
    Also, Theme Forest has changed their API for Token keys so all users will need to generate a new token for updates. Please see this post

    For your sub-domain you don’t have Enfold installed, so I didn’t update it :)

    Best regards,
    Mike

    January 6, 2019 at 9:10 pm #1050636
    laceym002

    Thank you so much! Everything looks back to normal now!
    And that’s right, I forgot my subdirectory doesn’t have Enfold, it isn’t compatible with Optimizepress which is why I had to create the subdirectory in the first place, duh!

    Thanks again!

    January 6, 2019 at 11:12 pm #1050663
    Mike

    Hi,
    Glad to help :) I will delete the old files for you. Thank you for using Enfold.
    We will close this now.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘I can't update my theme and I can't edit my site!’ is closed to new replies.