Viewing 28 posts - 1 through 28 (of 28 total)
  • Author
    Posts
  • #570014
    Gil
    Guest

    Hi,
    I buy Enfold gallery at november 7 but i cant login support team
    and cant register

    • This topic was modified 8 years, 10 months ago by Yigit.
    #570017

    Hey Gil!

    Please go to – https://kriesi.at/support/register/ and enter your purchase code – http://kriesi.at/wp-content/uploads/2013/09/registration_steps.jpg

    Best regards,
    Yigit

    #570026
    Gil
    Guest

    Hi,
    Thanks for quick replay
    I did it already but its not accept my license key
    I can set you bill from paypal to see my order

    #570028

    Hi!

    Please send us your purchase code in private content field so we can reset your account :)

    Cheers!
    Yigit

    #570029
    Gil
    Guest
    #570046

    Hi!

    I am sorry but that is not a valid purchase code. Have you referred to this image – http://kriesi.at/wp-content/uploads/2013/09/registration_steps.jpg to get your correct purchase code?

    Best regards,
    Yigit

    #570054
    Gil
    Guest

    I

    #570055
    Gil
    Guest

    p

    #570061
    Gil
    Guest

    1

    #570073

    Hi!

    Please contact the person who created the website for you and ask for a purchase code (which will let you register to our support forum), ThemeForest username and API key ( so you can receive auto updates – http://kriesi.at/documentation/enfold/updating-your-theme-files/ ).

    Best regards,
    Yigit

    #570077
    Gil
    Guest

    Ok thanks, i will do that

    #570078

    Shalom!

    We will keep the thread open and wait to hear from you :)

    Regards,
    Yigit

    #570079
    Gil
    Guest

    I like your Shalom!!! you make me smile…

    #571080

    Hi,

    Hope you can get the information you need to register, please let us know if you should need any more help.

    Thanks,
    Rikard

    #571987
    Gil
    Guest

    Not yet because envato locked my account
    so i cant progress

    #572626

    Hi,

    Ok, that’s not good. Are you in touch with them to get it reopened?

    Thanks,
    Rikard

    #572812
    Gil
    Guest

    Yes i am waiting for them they are so slow.
    Until they will open my account i am looking for gallery to buy
    Filter and sort portfolio can you help me?
    Until now any gallery i buy and insert it on enfold Advanced Layout Editor the the gallery i buy are getting stock.
    Do you have something to offer me
    I need this gallery with several layer filter design option and then filter by color (its for evening dress.
    Buy the way i want your help to fix the problem of enfold that page are loading slow.
    i insert super cache and cloudflare but its didn’t help i even change my server to dedicated (ssd/4g ram/ 2cpu) but it ddint help
    My site are hina.co.il/newnew

    #573599
    Gil
    Guest

    Please see below…

    #573747

    Hey!

    I am getting “SORRY, BUT THAT ITEM PURCHASE CODE HAS ALREADY BEEN REGISTERED WITH ANOTHER ACCOUNT. PLEASE LOGIN TO THAT ACCOUNT TO CONTINUE, OR CREATE A NEW ACCOUNT WITH ANOTHER PURCHASE CODE.” when i try to register you. Please go to – https://kriesi.at/support/register/?action=lost_pw and request a new password.

    Best regards,
    Yigit

    #574445
    Gil
    Guest

    yes yonibulkin this is the guy that build my site

    #574706

    Hey!

    We will transfer forum account to you and update you on this thread. Please kindly wait to hear from us

    Cheers!
    Yigit

    #576328
    Gil
    Guest

    Hi,
    How can we progress ASAP
    I must upload my new Enfold site.
    waiting your replay

    #576423

    Hey!

    I have created a new account for you and sent you a registration mail.

    Best regards,
    Kriesi

    #576464
    Gil
    Guest

    What is the user name?

    #576468

    Hey!

    You will be able to set your username by following instructions in registration mail :)

    Regards,
    Yigit

    #576484

    Dear Yigit,
    Can we continue here to solve my problems?

    #576499

    Hi!

    It would be better if you started a new thread here – https://kriesi.at/support/forum/enfold/#new-post so it would be easier for us and for other users to follow :)

    Regards,
    Yigit

    #577681

    .

    • This reply was modified 8 years, 10 months ago by Gil.
Viewing 28 posts - 1 through 28 (of 28 total)
  • The topic ‘I cant contact support’ is closed to new replies.