I can not see the editor, because preloading does not end - Support

Viewing 6 posts - 1 through 6 (of 6 total)

Author

Posts
November 8, 2017 at 1:15 pm #874145
vince47
Participant
Hello,

I can not see the editor, because preloading does not end I can not update the site.
Screenshots, better than words (screenshot: http://www.altrowebandvideo.it/Editor.jpg)
For some time I have this problem, but only now I’m determined to find a solution.
Thank you,
Vincenzo
- This topic was modified 7 years, 1 month ago by vince47.
November 8, 2017 at 1:29 pm #874154

Yigit
Keymaster

Hey,

Please refer to this post – https://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/ and post WP admin logins here privately if that does not help :)

Best regards,
Yigit

November 8, 2017 at 3:45 pm #874218
vince47
Participant
Hi Yigit,

thank you for reply, I read the post.
I did not find the solution. Sending Access Data.
Best regards,
Vincenzo
- This reply was modified 7 years, 1 month ago by vince47.
November 9, 2017 at 8:55 am #874554

Rikard
Keymaster

Hi,

Thanks for the login details. I couldn’t reproduce the problem on your home page, on which page are you having this problem?

Best regards,
Rikard

November 9, 2017 at 1:56 pm #874642

vince47
Participant

Hi Rikard,
everything works now. I do not know why.
Thank you :-)
Vincenzo

November 9, 2017 at 3:41 pm #874720

Yigit
Keymaster

Hi,

Glad you figured it out! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit
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