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Hi there,
Running WordPress 4.0 and Enfold 2.9.2. I can no longer upload images using the media library – constantly getting a http error. I uninstalled all plugins and still the error. I called the hosting company, no luck. I deactivated Enfold, and then it started working! Reactivated it and back to the constant error.
Advice on how to move forward with Enfold?
Cheers,
Jaime
Hi jaimemerz!
Can you please try de-activating all active plugins and check if that helps?
Cheers!
YigitAny luck with this? I’ve seen others are having the same issue. I’ve de-activated all plugins and it still doesn’t work when Enfold is active. I have a deadline coming up and have to get this ironed out. Help?!
Hi!
Can you post the link to your website please? We may need a temporary admin login as well
Best regards,
YigitHi!
Thank you for the info.
I managed to add a new images on the Media > Library. This is the image: http://ma.thepointcollective.com/wp-content/uploads/2014/09/Abducted-1.jpg
On what browser and OS are you testing this?
Regards,
IsmaelChrome 37.0.2062.120, Mac OS 10.9.4 – though I tried many computers.
I’m noticing it’s uploading very small images just fine, but anything over 1000px wide (still a very small file size of 58KB optimized for web) is not working. Still.
Thanks for the help!
Let me know if you need anything else.
Hey!
I was able to upload a 1500+ image, please check:
http://ma.thepointcollective.com/wp-admin/post.php?post=254&action=editRegards,
JosueI’m getting the same error on another site now – everything is exactly the same as ma.thepointcollective.com (theme, wordpress install, server). 1/10 uploads over 1000px wide work. 9/10 give me an http error. The other site causing an error is http://www.doordye.com/preview. The only time it works consistently is when I deactivate Enfold.
Hey!
Thank you for the info. What is the actual error that you get when you upload an image? Mind posting a screenshot? This site is blank: ww.doordye.com/preview
Regards,
IsmaelHi there – I’m facing exactly the same problem.
There is no explaining error description; it only says “HTTP Error” once imgs get larger.
Settings – Media allows imgs up to 4000 x 6000px
Changed browser: same prob
Switching off Enfold – image upload works.But – switching off Enfold is not what I want ;-)
You will find a solution, I’m sure.
Best regards, Katharina
Hi!
@ykblue: Do you have the latest version of Enfold? Have you tried to deactivate the plugins?Best regards,
IsmaelHi – and thanks for coming back to this.
I’m working with WP 4.0 / Enfold 2.9.2 (all in a complete fresh installation, no update-runs)
and yes: I went through the process of deactivating the plugins before I posted here.Best regards,
KatharinaSome additional information.
In the php.ini i set the following values
upload_max_filesize = 12M
post_max_size = 12MWhich is effective as I can see here
https://www.dropbox.com/s/ec5kl4b9xi3f6m7/maxfile.png?dl=0PHP Version is 5.56
I get no rejections to upload files via FTP at any size. But the WP-image uploader does not accept files >3M
Kind regards, Katharina
Any movement on this? I have to launch soon and still having to deactivate the theme every time I want to upload an image.
Hi!
I’m trying to reproduce the issue doing the exact same steps as you but to no avail:
http://screencast.com/t/GhK3yp0kRU69Regards,
JosueWithout being able to reproduce the error – any suggestions to remedy this? I feel like I’ve tried everything.
Hey!
Can you pass me the exact image you are trying to use? have you checked if it happens on another computer with a different network?
Other thing you can try is install this plugin and remove the extra image sizes (Settings > Media) Enfold creates every time a new upload is made, so we can discard if that’s the root of the issue.
Also check this thread in the WP Forums:
https://wordpress.org/support/topic/http-error-on-media-upload-wp-39Cheers!
JosueHi Josue,
well – the image you uploaded in yr screencast is only 170k “heavy”.
Problems occur once the files are 3MB and larger, like this one
https://www.dropbox.com/s/1n80sjzenuptp3z/Jobabba3.jpg?dl=0I tried the plugin but without success.
I’ll give the thread on wordpress.org a closer look – later the day.
Best regards,
KatharinaHi there – from my side: really BIG APOLOGIES.
Finally I found out that the webspace on the account was at limit. I asked the hoster about this BEFORE I posted here, struggled for days now with the image-upload – and in the end I found the account panel stating that there was no more space in the account.Changed hosting company right away; now everything works as it should.
Sorry for wasting your time.
Best regards
Katharina
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