Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • March 7, 2018 at 10:14 am #922817
    KJulia

    Hi,

    I have just updated my website and now the page is not displayed anymore. HTTP 500 error occurs on one page.
    Should I reset the options?

    Thanks!

    March 7, 2018 at 12:38 pm #922915
    KJulia

    I think the new update was not installed correctly. Can I reset or reinstall it?

    March 7, 2018 at 12:55 pm #922940
    Yigit

    Hey,

    Please upgrade PHP version to minimum 5.6 or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0

    Cheers!
    Yigit

    • This reply was modified 6 years, 6 months ago by Yigit.
    March 7, 2018 at 1:50 pm #922999
    kc

    Hex Yigit, wich header.php you meane? we have in admin in, content etc. more then the one header php!
    Where i found i?

    Thanks Carsten

    March 7, 2018 at 1:56 pm #923003
    Yigit

    Hi,

    Sorry for not being clearer. I edited my post above and added full path :)

    Cheers!
    Yigit

    March 7, 2018 at 2:45 pm #923033
    kc

    Thanks Yigit for your quickanswer!!

    Is the theme also working with php 7, then i would install php 7 for a better performance?

    many Thanks

    March 7, 2018 at 2:58 pm #923046
    kc

    Me again

    i replace the header.php with the oldone, all rigths are on 644 like the old one! but i still have a whitescrenn on differebt browsers?

    Thanks for help

    i use the last enfoldversion, on my server is now php 5.45

    March 7, 2018 at 3:27 pm #923077
    Victoria

    Hi kc,

    Please check the server log for the error text.
    Also, you should be running at least php5.6.3 for the code to work properly.

    Best regards,
    Victoria

    March 7, 2018 at 3:36 pm #923089
    Yigit

    Hi!

    Please flush browser cache and refresh your page a few times. It does load fine on my end. Attached a screenshot in private content field :)

    Cheers!
    Yigit

    March 7, 2018 at 3:47 pm #923100
    robsiii

    I had the same problem and this replacement file fixed it for me. Prior to updating header.php, I was also having trouble reinstating customized emails from WooCommerce.

    March 7, 2018 at 4:02 pm #923107
    Yigit

    Hi,


    @robsiii     Glad it worked for you! :)

    We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.

    Best regards,
    Yigit

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