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AuthorPosts
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February 18, 2019 at 3:17 pm #1068392
Hi, I can’t make any changes to text. All text is in code.
I get the following message “It seems you are currently adding some HTML markup or other special characters. Once all HTML tags are closed the preview will be available again. If this message persists please check your input for special characters and try to remove them.”Please advise, I do not know what HTLM markup is or how to remove it.
February 19, 2019 at 7:11 am #1068786Hey ejearob,
Thanks for the login details, though I think you forgot a link to your site? Did you try to activate the Classic Editor in the main page of the theme options? I think that should resolve the problem you are having.
Best regards,
RikardFebruary 19, 2019 at 7:17 am #1068788Hi Rikard
The link is in the Private Content page. I have activated the Classic Editor, but no difference. Please have a look and advice.
Regards
Jeanne- This reply was modified 5 years, 9 months ago by ejearob. Reason: I have tried but no difference
February 19, 2019 at 7:46 pm #1069068Hi, can your team please look at my backend and close HTML tags. I cannot see or work on text in text blocks and preview is not working!
This is the message: “It seems you are currently adding some HTML markup or other special characters. Once all HTML tags are closed the preview will be available again. If this message persists please check your input for special characters and try to remove them.”
Regards
JeanneFebruary 19, 2019 at 9:29 pm #1069110Hi Jeanne,
Credentials did not work for me. Could you please update the credentials?
Which page is it happening on?
Best regards,
VictoriaFebruary 19, 2019 at 9:42 pm #1069122Hi Victoria
Thank you for your feedback. What exactly do you mean by updating the credentials?
It is happening on all the pages with text. Could you look at the backend in a text block, headings are working fine.Best regards
JeanneFebruary 19, 2019 at 11:14 pm #1069151Hi VIictoria
If you mean my credentials are my login detail as administrator, the information is in the private content below. I really need to get this fixed asap as I had to change website status from published to private mode for now.
Your assistance will be greatly appreciated.
Best regards
JeanneFebruary 20, 2019 at 10:50 am #1069375Hi,
thanks for that, I see that you are running 4.4.1 so the option I was referring to is not included in that version. First off please update to the latest version of the theme (4.5.4), after that you can select to use the Classic Editor in the theme options.
The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
If you don’t want to update then you can disable the WordPress block editor by adding this to your functions.php file:
// disable for posts add_filter('use_block_editor_for_post', '__return_false', 10); // disable for post types add_filter('use_block_editor_for_post_type', '__return_false', 10);
Best regards,
RikardFebruary 20, 2019 at 1:16 pm #1069444Hi Rikard
I have updated the theme manually. Everything looks fine now, thanks.
Best regards
Jeanne- This reply was modified 5 years, 9 months ago by ejearob.
February 20, 2019 at 6:43 pm #1069615Hi Jeanne,
Do you mean it is all working fine now or do you need more help?
Best regards,
VictoriaFebruary 20, 2019 at 7:07 pm #1069636Hi Victoria
It is all working fine now, thank you.
Best regards
JeanneFebruary 23, 2019 at 7:05 am #1070594Hi Jeanne,
Great, I’m glad you got it working and sorry for the problem. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardFebruary 25, 2019 at 10:10 am #1071178Hi Rikard
Thank you for your support. You may close this.
Best Regards
Jeanne- This reply was modified 5 years, 9 months ago by ejearob.
February 27, 2019 at 12:32 am #1072077Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
Basilis -
AuthorPosts
- The topic ‘HTML Markups and no preview’ is closed to new replies.