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  • #1225804

    Hi,
    I’m confused. It should be easy. I followed this recomendation: https://kriesi.at/support/topic/how-to-hide-the-scroll-to-top-button/ adding quick css code:

    #top #scroll-top-link {
        display: none !important;
    }

    I tried also

    
    #scroll-top-link {display: none; }
    

    but non works for me.
    My page: http://www.sensity.pl

    Pls. help.
    Regards,
    Chris

    • This topic was modified 4 months ago by  kwlodar.
    #1226178

    Hey Chris,

    Please try clearing the cache/minification from your optimisation plugin.

    Best regards,
    Rikard

    #1229801

    Hey Rikard,
    do you have any idea how to do it? I use Light speed cache. I tried ‘Purge all” and “Purge all css/js cache” options and nothing changed.
    https://snipboard.io/akCIoy.jpg

    the code is still placed in quick css section

    #top #scroll-top-link {
    display: none !important;
    }

    • This reply was modified 3 months, 2 weeks ago by  kwlodar.
    #1229910

    Hi kwlodar,

    The code you posted is correct and it should work.
    I have inspected your site and I don’t see that code.
    As Rikard mentioned, it’s most likely due to caching.
    Can you try to disable CSS file merging and compression in Enfold > Performance, purge the cache again and check?

    Best regards,
    Nikko

    #1230705

    Hi Nikko,
    I have CSS file merging and compression in Enfold > Performance totaly disabled. As I wrote, I use only Light Speed Cache and I tried ‘Purge all” and “Purge all css/js cache” options and nothing changed. Here are the options: https://snipboard.io/akCIoy.jpg.
    Do you have any idea what should I do?
    Best!
    Chris

    #1230813

    Hi Chris,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1230872

    OK, login credentials below.

    #1230905

    Hi kwlodar,

    Thanks for giving us admin access (you can remove it now).
    The problem was the comment you used // isn’t valid in css, you’ll need to use

    /* comment here */

    I just replaced it and the CSS codes worked. :)

    Best regards,
    Nikko

    #1230925

    Nikko, thanks for your help so much!
    This happens when psychologists are engaged in programming. :)))

    Stay safe!

    #1230955

    Hey Chris,

    Glad Nikko could help!

    If programmers were engaged in psychology, I guess the fix would not be this simple :D

    Let us know if you have any other questions or issues!

    Regards,
    Yigit

Viewing 10 posts - 1 through 10 (of 10 total)

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