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  • September 9, 2020 at 6:48 pm #1244676
    edgold

    Hi, long time Enfold user and love the theme.

    I have an issue with one site, where the images displayed on the category pages are one of two sizes, although the featured image sizes for all posts are exactly the same (1200X800). Example category page shared below.

    September 10, 2020 at 9:58 am #1244812
    Victoria

    Hey edgold,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    September 10, 2020 at 2:02 pm #1244923
    edgold

    Sure, details attached.

    September 14, 2020 at 5:25 am #1245626
    Ismael

    Hi,

    Thank you for the update.

    We are not yet sure why the the images have different sizes but we noticed that the site contains a very old version of the theme, v4.4.1. You have to download the latest version v4.7.6.3 from your Themeforest account and update the theme manually via FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    After the update, try to install the following plugin to regenerate the thumbnails.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    September 15, 2020 at 10:26 am #1245974
    edgold

    that seems to have worked – thanks so much!

    September 16, 2020 at 7:16 am #1246179
    Rikard

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    September 16, 2020 at 8:52 am #1246218
    edgold

    you can go ahead and close the ticket – thanks again :)

    September 16, 2020 at 11:17 am #1246270
    Nikko

    Hi edgold,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 8 posts - 1 through 8 (of 8 total)
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