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March 13, 2017 at 9:56 pm #760276
Theme: Enfold
I have a website [247direct.com] that uses LayerSlider but I have just noticed that there are missing images. I have read your post on this [http://kriesi.at/documentation/enfold/missing-layerslider-images/] but cannot resolve this issue myself.
How do I “.. simply use the layerslider import tool to import the new version of those default sliders” please?
March 15, 2017 at 6:09 am #761132Hey Mark,
Try to check out this thread: http://kriesi.at/documentation/enfold/missing-layerslider-images/
Best regards,
NikkoMarch 15, 2017 at 11:16 am #761304Like I said in my original post, I’ve read that thread and it isn’t detailed enough.
March 16, 2017 at 7:57 am #761760Hi,
Try going to LayerSlider in the WordPress menu. Then you will see the Template Store and Import Sliders buttons. You can import the images using both of those options.
Best regards,
RikardMarch 16, 2017 at 10:42 pm #762249Ah, thank you, I understand now.
Unfortunately, I’m getting a Gateway Timeout error when I try to upload the files.
Can I do this via FTP instead? If so, do you know which folder to drop them into?March 16, 2017 at 11:17 pm #762266I found the relevant folder and uploaded the files via FTP but this didn’t work.
March 16, 2017 at 11:26 pm #762270The Gateway issue has now gone but uploading the files hasn’t fixed this. I have cleared the site cache.
March 18, 2017 at 3:00 pm #762899I could really do with some help on this please.
March 20, 2017 at 10:41 pm #763851Hi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
However, I could import the files without any issues. On the link in private you can see that the images get loaded fine. Now you need to re create your slider, then the images will get loaded fine.
Best regards,
AndyMarch 22, 2017 at 11:10 pm #765098Thanks for your help. Unfortunately I can’t recall what I had built and therefore I’m unable to rebuild it. So frustrating.
March 24, 2017 at 2:59 pm #766221Hi,
I’m sorry for this inconvenience. Guys from LayerSlider made quite a big update, where the old images are not integrated anymore.
Best regards,
Andy -
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