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Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 7, 2021 at 4:59 pm #1309132
    jo3bo76

    Hello,

    I’m having an issue with the Horizontal Gallery not displaying properly on the mobile version of my site.

    The options seem limited to adjusting it, please can you let me know how to change it or is some custom css required?

    Thank you

    July 10, 2021 at 10:52 pm #1309514
    Mike

    Hey Joe,
    Thank you for your patience, and the link to your site, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) { 
	.responsive #top.home .av-horizontal-gallery-inner {
		 min-height: 470px;
	}
}

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    July 12, 2021 at 11:18 am #1309728
    jo3bo76

    Hi Mike,

    Thanks sending the css over which I inserted.

    It works to an extent but on various browsers on my mobile the gallery is still being cropped. Does it look ok at your end?

    Thanks

    July 12, 2021 at 12:15 pm #1309745
    Mike

    Hi,
    Yes, it looks ok for me, but I don’t have an iPhone, is that what you are using, did you fully clear the cache?

    Best regards,
    Mike

    July 12, 2021 at 1:58 pm #1309771
    jo3bo76

    Hi Mike

    Yes that’s right, I’ve tried it on 3 iPhones and cleared cache on all of them. (iPhone 8 and iPhone 5SE)
    Did you see the screenshot I attached to show the issue?
    Is there anything else that can be tried?
    Thanks
    Joe

    July 12, 2021 at 2:18 pm #1309787
    Mike

    Hi,
    Yes, I see the screenshot but it doesn’t look like that for me, I will ask the team to check with an iPhone and see if they can help, thank you for your patience.

    Best regards,
    Mike

    July 14, 2021 at 11:28 pm #1310163
    jo3bo76

    Hi Mike,
    Did you check with the team to see if they can help with this issue?
    It’s definitely not working on mobile and I seem to have tried everything that I know to fix it.
    Thanks
    Joe

    July 15, 2021 at 1:14 pm #1310279
    Mike

    Hi,
    Yes, I have requested that someone with an iPhone check this, typically they will respond directly to this thread, but I will also reply should I hear anything.

    Best regards,
    Mike

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