Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • June 10, 2018 at 10:29 pm #970886
    paratusgc

    Dear Support,

    The homepage is not updating. I am on the latest Enfold and WP.

    Credentials supplied.

    This is very frustrating as it is for my client.

    Please sort.
    Gavin

    June 11, 2018 at 9:11 am #971006
    Rikard

    Hey Gavin,

    Login details are not working. Please check and verify.

    Best regards,
    Rikard

    June 11, 2018 at 9:47 am #971037
    paratusgc

    Hi Rikard
    Thanks for your quick response.
    I’ve attached the credentials again.
    Cheers
    Gavin

    June 11, 2018 at 7:39 pm #971354
    paratusgc

    Hey Rickard,

    Do we have a response on this please?

    Gavin

    June 12, 2018 at 12:31 am #971454
    Basilis

    Hi,

    I see that changes are not been saved.
    What is your server php memory limit?

    Best regards,
    Basilis

    June 12, 2018 at 9:02 am #971575
    paratusgc

    Hey Basilis,
    Thanks for getting back to me.
    There were no settings for php memory limit in the wp-config file so I included 256 Mb.
    All plugins have been disabled and he problem still persists.
    Please can someone fix this quickly as my client is waiting for this update to go live.
    Gavin

    • This reply was modified 5 years, 11 months ago by paratusgc.
    June 12, 2018 at 1:45 pm #971669
    paratusgc

    Is there any feedback on this please?

    June 13, 2018 at 6:59 am #972065
    Rikard

    Hi Gavin,

    Thanks for the login details and feedback, though I can’t reproduce the problem on my end. I added a text block at the bottom of the page and I edited the text in one of your icon boxes and everything updates just fine. How exactly can we reproduce the problem?

    Best regards,
    Rikard

    June 13, 2018 at 8:28 am #972095
    paratusgc

    Morning Rikard

    I have reproduced the problem in the video file below.

    Thanks
    Gavin

    June 13, 2018 at 1:25 pm #972277
    paratusgc

    Any joy yet guys?

    June 13, 2018 at 6:58 pm #972440
    paratusgc

    Hi there, does any one have an idea of why my website is not updating? My client has been waiting for 3 days now and this is really embarrassing. Please see video for explanation. Website and browser cache both cleared.
    Thanks guys
    Gavin

    June 14, 2018 at 5:59 am #972618
    Rikard

    Hi Gavin,

    Thanks for the video, so you are trying to change the page which is displayed as your front page, not to make a change an actual page? If so, did you try changing it in the theme options?

    Best regards,
    Rikard

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