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  • #192917

    Hy Kriesi Team,
    our company has build a homepage based on Enfold and Woocommerce. It has an area with Showreel spots and a WooCommerce Shop, in which you can buy video clips.

    I’ve inserted around 150 articles by hand. Everything worked fine. During the last weekend, half of our homepage crashed. No one did something in the backend, because it was weekend. When I came back to work, I saw following malfunctions:

    > Appearance -> Menus
    our whole menu is gone! It is displayed at the homepage but gone in the backend.

    -> portfolio items
    all categories are gone! so no portfolio entry is displayed at our page.

    -> woocommerce shop
    all product categories are gone! Suddenly a new group has appeared that calls itself “most used categories”. All “old” categories are now in the “most used” area.
    And all product tags are gone, too!

    -> woocommerce shop -> attributes
    all attribute values are gone!

    We can not find the mistake. We’ve done updates to nothing. Can it be, that wordpress does updates on its own, that causes these problems?
    Does someone had this problems too? … and could find a solution?

    Is there a way to do are reset of the whole wordpress/woocommerce homepage to last week?
    Thank you very much!


    Hy there! We found the mistake.
    Our server, where all clips were uploaded, was full. So we got a notification, that there is no upload limit anymore. Due to that, the mistakes occurred. That’s really interesting, because I only thought of a software bug in WordPress.

    You can close or delete this topic.
    Thank you!

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