We have a video showing in our home inside a fullwidth easy slider. But on smartphones it doesn’t show, it shows with a white line… any ideas?
This is the web http://www.take-ad-way.com/
I’ve seen this in the slider
Choose fallback image for mobile devices
Either upload a new, or choose an existing image from your media library
So, what do you think I can do, to show the video? maybe not putting it in a slider?
Thank you for using Enfold.
You have to add a fallback image because the video is disabled on mobile device. The workaround is to hide the slider on mobile then display the actual video. Use css media queries to toggle the display of the elements. Example here; https://kriesi.at/support/topic/ (Purchase code hidden if logged out) -phone/#post-449787
it’s restricted by the vendors of those devices, that’s why we implemented the function of a fallback image. Though you can try to ask on codeable: http://kriesi.at/contact/customization
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