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Just updated WP and Enfold (both to current builds) and now my homepage isn’t loading. Admin page works fine. Homepage loading “spinner” keeps spinning.
When I disable the preloader, I get this error:
atal error: Call to undefined function LayerSlider\PHPQuery\mb_ereg_match() in /home/missi75/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/helpers/phpQuery.php on line 1839In the meantime, I have cloned my homepage and made a new one without the Slider… and that page is working.
See private content for login:
Looks like this might be the same issue as https://kriesi.at/support/topic/problems-after-installing-update/#post-757646
I’m running PHP 5.6.18 according to my server, btw.
Hi,
Can you please post FTP logins here privately as well?
I am getting “redirected you too many times.” error and your pages including login page do not load on my end.Best regards,
YigitOf course…and I just realized too that I have some security settings that block certain countries and IPs. Let me know yours (country+IP) and I can add an exception. Our site has been hacked so many times, I’ve had to take these extra measures.
ALSO, I got this response from my host support when I asked about the PHP extensions mentioned in the other support thread here:
Thank you for your update in this case.
As you may see from the PHP info output here: http://missionemanuel.org/p.php; both PHP modules are installed and enabled on your account.
Therefore, the reported issues would associate with a different problem. Given this situation please have the developer indicate the specific requirements that fail, or if no requirements fail the issues he’s experiencing so that we may review and assist further.
Hi,
The site is not loading properly on my end either. Please see our locations in the following link.
Best regards,
IsmaelI have whitelisted Philippines and Lithuania for the time-being. Perhaps that will help. Please understand that our site has been hijacked several times and I have to be extra careful with our security. Thanks for your help!
Hi!
I deactivated every plugins in the site and the pages start loading again. However, it got redirected to this URL.
// http://missionemanuel.org/ipwarning
Please activate the plugins one at a time to pin point the issue.
Best regards,
IsmaelSorry, Ismael, I don’t think you read the whole context. The site’s pages load EXCEPT for any that have the “Advanced Slider” (LayerSlider) utilized… ie. (see private link below). Loading that page now, I still get the error message listed at the top of this thread. EVEN with all of the plugins disabled.
As for the “ipwarning” redirect, if you disabled the “IP2Location Country Blocker” plugin, then you should not be getting that redirect.
Also, I have emailed my host to read this article, which seems to address the problem I and others are having: https://icanwp.com/developer-blog/layerslider-call-undefined-function-mb_ereg_match/ . If indeed this is a “Multibyte Regex” problem, hopefully they will look into it.
I’m having this issue on my site as well. My server admin assures me that we have the mbstring extension enabled and multibyte support. Also we’re running PHP 5.6.
The page affected is the default Enfold 2017 demo home page, which is what I wanted to start with and replace content.
Could you please advise?
Hey!
Sorry, Ismael, I don’t think you read the whole context.
The “home pages” are not loading on my end at all until I deactivated the plugins. However, it redirects to the “ipwarning” page so I didn’t see the layer slider error. Please contact your hosting provider. regarding the “mb_ereg_match” error.
Cheers!
Ismael
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