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  • October 20, 2015 at 11:43 am #521513
    vi94

    Hello,
    on my site the installed version of enfold “shared wplocker”, respectively, in a month he told me to buy the full version of the template I purchased, but when replacing the files in the FTP “prevention” is stored if you install enfold again, the current version of the website is removed. What to do?
    barsltd.ru

    • This topic was modified 10 years, 6 months ago by vi94.
    October 20, 2015 at 1:24 pm #521607
    Yigit

    Hi!

    If you do not mind posting FTP and WordPress admin logins here privately, we can update the theme for you. Please make sure to upload fresh copy of enfold.zip file on your server.
    You may need to reconfigure some of the options in Enfold theme options after installing the full version.

    Cheers!
    Yigit

    October 20, 2015 at 1:43 pm #521631
    vi94

    Thank you!

    • This reply was modified 10 years, 6 months ago by Yigit. Reason: moved content to private content field
    October 20, 2015 at 2:03 pm #521651
    Yigit

    Hi!

    I updated the theme for you. Please review your website now.
    As i mentioned earlier, you would need to reconfigure theme options like uploading your own logo etc.
    That happened because the version you were using was an illegal copy

    Best regards,
    Yigit

    October 20, 2015 at 2:07 pm #521657
    vi94

    okay, thank you very much!

    October 20, 2015 at 2:15 pm #521667
    Yigit

    Hey!

    You are welcome, we are always happy to help!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

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