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  • #1022643

    Good morning.
    Today I tried to update the enfold theme.
    It gives me this error. Can you tell me what it can be?
    Thank you all

    The screenshot:

    https://snag.gy/UwcehQ.jpg

    #1023104

    Hey minogig,

    Sorry for the problem. Please see my comments here: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    Best regards,
    Rikard

    #1023257

    I should wait before updating the theme in hope to solve the problem or should I do while installing the plugin that you recommend?
    If in the meantime you want to take a look yourself I have sent login and password from administrator for a verification. Many thanks in advance

    #1023573

    Hi minogig,

    If the update is critical for you, you’ll need to follow the thread that Rikard posted above, if not, please wait.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1024551

    It is not urgent at this momenti the update of the template enfold, I prefer to wait for the correction of the problem on your part and proceed with the traditional update.
    Thnak’s a lot

    #1024697

    Hi minogig,

    Thanks for the update, though the automatic updates will not work on any versions before 4.5 unfortunately. This update needs to be done manually, if you need help then please post FTP login details as well and verify that you have proper backups or the site in place.

    Best regards,
    Rikard

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