Hello,
We cannot gain access into our support, purchased through envato/themeforest.
The user id says that it sends a pw reset but it’s not coming to any of our emails! Please help!
We have some major issues we need support on.
Hey Renee,
The account you are trying to reset is not registered to any of the emails you are listing, please see private. Do you have access to that email? We can reset the account for you manually if you like.
Best regards,
Rikard