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Hallo liebes Kriesi-Team,
ich habe von enfold das Theme “Church” verwendet. Hier ist es so, dass die Body-Sektion in den Header hineinragt, d.h. der benutzerdefinierte Außenabstand der Spalte ist auf Minus gesetzt.
Ich habe das bei 2 Webseiten verwendet. Bei der Webseite 1 wird es auf den mobilen Endgeräten einwandfrei angezeigt, bei der Webseite 2 leider (außer der Startseite) nicht, da überlagert der Header den Bodyabschnitt also genau umgekehrt. Wie kann ich das Problem lösen?
Zur Info: Wenn ich die Seite vorher auf dem Desktop ansehen, wird es manachmal auch “falsch” angezeigt, aktualisiere ich die Desktopansicht, dann funktioniert die Ansicht und wenn ich dann auf die mobilen Endgeräte teste (über Chrome) dann wird es dort auch richtig angezeigt. also geht es anscheinend grundsätzlich aber nur nach “Aufforderung” und das weiß ja der normale User nicht.
Wennich das ganze üer meinhandy teste kommt für eine Sekunde die richtige Ansicht und schlägt dann in die verkehrte um. Hoffe Ihr habt eine Lösung dafür.
Schon mal lieben Dank im Voraus.
Liebe Grüße SonjaIch hoffe die engl. Übersetzung über Google passt einigermaßen, danke.
Hello dear Kriesi team,
I used the theme “Church” from enfold. Here it is that the body section protrudes into the header. ( the custom outer distance of the column is set to minus.)
I have used this on 2 websites. In the case of the website 1, it is displayed correctly on the mobile devices, but unfortunately not in the case of the website 2 (except for the start page), because the header superimposes the body section exactly the other way round. How can I solve the problem?
For info: If I look at the page before on the desktop, it is also sometimes displayed “wrong”, I update the desktop view, then the view works and then when I test on the mobile devices (via Chrome) then it will be synonymous there displayed. So it seems, in principle, but only after “request” and that does not know the normal user.
If I test all over meinhandy comes for a second the right view and then turns into the wrong one. Hope you have a solution.
Have a nice thank you in advance.
Greetings SonjaHey swelzel,
Thank you for using Enfold.
We don’t see any issue with the column offset in the second site. Could you provide a screenshot? You can upload the screenshot to imgur or dropbox and share the url here.
Best regards,
IsmaelHallo Ismael,
danke. Der Link zum Screenshot liegt im privat content.
Danke dir.
Liebe Grüße Sonja
Hello Ishmael,
thank you. The link to the screenshot is in the private content.
Thank you.
Greetings SonjaHi,
Thanks for the update.
Where are you testing this? This is what we get on a tablet emulation using Chrome on Windows 8.
Screenshot: https://imgur.com/a/EhbfXXB
Best regards,
IsmaelHello Ishmael,
many thanks. I tested it again. In the different browsers it seems to work now. But on the smartphones, unfortunately, it is not at the moment.
Greetings SonjaHi,
Thanks for the update.
Did you remove the browser history? Please purge the browser cache in your mobile device, then check the page again.
Best regards,
Ismaelhello Ishmael,
thanks for the tip. We did, but the error persists. Do you have another solution?
Thank you very much.
best regards
SonjaDear Victoria,
many thanks. Yes, the homepage is the only page that works. Please look at the other pages, it does not work there.
Thank you very much.
Greetings SonjaHi,
Thanks for the update.
Could you give us actual links to the pages with the issue? Additional screenshots will help as well.
Best regards,
IsmaelHello Ismael,
I have already sent that. I enclose the screenshots again. I also add the corresponding link to the page in the private area.
Unfortunately, the view does not work properly on all devices.
Only the start page works. All other pages do not work.
Thank you very much.
Greetings SonjaHi,
Thanks for the update.
We can’t reproduce the issue on our end. The second section is above the first one. Anyway, you can try this css code to make sure that the first section is lower in the stack order.
.page-id-596 #av_section_1 { z-index: 0; }Best regards,
IsmaelThank you Ishmael,
I have used the code but unfortunately it still does not work on the phone.
Do you have another solution?I would have 2 questions in this connection:
Do I have to enter the command for each page with its own id?
If this is a portfolio page is the command like this?
.postid-1548 # av_section_1 {
z-index: 0;
}
Many thanks.
Sincerely, SonjaHi Sonja,
If you use page ids then the code will work only for those pages, so if you need it to apply to other pages you need the ids of those pages.
Please clear the cache on the phone or use another device to test.
Best regards,
Victoria
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