Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #534531

    Just like the title says— Header Not Displaying Background Image in Chrome or Firefox.

    It works in Safari.

    http://www.juliewittner.com

    #534964

    Hi Jordan!

    can you provide us admin access, so we can take a closer look please?
    Try to deactivate all plugins while testing and let us know if this changes anything.

    Best regards,
    Andy

    #534973

    Hi Andy,

    Access in private area.

    So, just be reiterate, the header bg image looks fine on Safari, but does not show up on Chrome or Firefox.

    Thanks!
    Jordan

    #536325

    Hey there,

    Can someone please help me with this issue? The header is not displaying properly on Firefox, Chrome and IE. It only displays properly in Safari.

    Please help.

    Thanks!
    Jordan

    #536633

    Hi!

    According to this site – http://downforeveryoneorjustme.com/ your website is currently down. Can you please check the link once again?

    Also, can you please make sure that you are using the latest version of Enfold which is currently 3.4.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    • This reply was modified 8 years, 11 months ago by Yigit.
    #536739

    Hi Yigit,

    The site is definitely up. I can access it on all browsers. However the header only displays properly in Safari, and not the other browsers mentioned. And yes, I am using the current version of Enfold.

    Cheers!
    Jordan

    • This reply was modified 8 years, 11 months ago by jordandsa.
    #537809

    Hi!

    I can see the issue but I’m not sure what’s causing it until I visited it again this morning. I get this error in the site:

    This website is under heavy load

    We’re sorry, too many people are accessing this website at the same time. We’re working on this problem. Please try again later.

    You should contact your hosting provider regarding this problem.

    Regards,
    Ismael

    #539294

    Thanks, Ismael.

    This loading problem is resolved. Can you please help me with the actual problem I posted about?

    Header Not Displaying Background Image in Chrome or Firefox or IE. Only works in Safari.

    Thanks,
    Jordan

    • This reply was modified 8 years, 11 months ago by jordandsa.
    #540036

    Can I please get some help with this issue?

    #542459

    Hi!

    refuse from bumping into your own thread, as it pushes it behind in our queue and marks it as answered and then we can’t provide a faster reply to you.

    Please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    If that does not help: are we allowed to deactivate all your plugins temporarily for testing purposes? we need to try to do some testings on your website.

    Regards,
    Andy

    #871349

    I have a custom background image defined in Enfold & it is not displaying in Firefox. Has this issue been fixed? I’m using Theme version 4.2

    #871393

    It seems that if I change the background from “fixed” to “scroll” it displays the background now in Firefox. I wonder why that change makes the difference? Thank you.

    #871420

    Hey brandesigns,

    I’m glad you were able to find a solution for your problem. If you need further help, please begin a new topic and let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘Header Not Displaying Background Image in Chrome or Firefox’ is closed to new replies.