Viewing 21 posts - 1 through 21 (of 21 total)
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  • #878780

    hi there,

    I am having issues for below themes
    Default Demo
    Restaurant One Page Demo
    Restaurant Demo
    I clicked to import data for above themes but I can not see it as your demo. there is no images and etc. rest of them is working ok. but those 3 of them are not working. please find below a screenshot about issue.

    http://prntscr.com/hc1eai

    by the way, I did not find any email sending area for theme. I did not find any answer on your forum. I need urgent help.

    I look forward to hearing from you

    regards

    #878961

    Hey createregister2,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #881916
    This reply has been marked as private.
    #881942

    Hi,
    Try using WP Reset and changing PHP Post Max Size & PHP Max Upload Size, and trying again.
    http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

    Best regards,
    Mike

    #882064
    This reply has been marked as private.
    #882182

    Hi,

    I checked your first site and the restaurant demo seems to have been imported just fine when I view the front end. Did you manage to get it working?

    Best regards,
    Rikard

    #882225
    This reply has been marked as private.
    #882885

    Hi,

    Can you please ask your hosting provide to increase your php memory limit to 512M please?

    Best regards,
    Basilis

    #883035
    This reply has been marked as private.
    #883039
    This reply has been marked as private.
    #883984

    Hi,

    We do not want the upload size, but we want the memory limit to be 512M.
    There is difference between those 2.

    Please make sure it does change.

    Thank you

    Best regards,
    Basilis

    #884017
    This reply has been marked as private.
    #884132

    Hi,
    I have created a “enfold restaurant one page” export for you using All-in-One WP Migration.
    Please see zip in Private Content area with export & login.

    Best regards,
    Mike

    #884142
    This reply has been marked as private.
    #884163

    Hi,
    Did it work as expected? Shall we close this?

    Best regards,
    Mike

    #897679
    This reply has been marked as private.
    #897825

    Hi,
    Sorry, I’m not sure I understand. The menu order should be based on how it looks in your menu editor. You can click-hold-&-drag the menu items to order them. I believe the left side menu matches the menu order.
    If this doesn’t help please include a admin login in the private content area so we can take a closer look.
    But please Try disabling your plugins first, plugin conflicts can do strange things.

    Best regards,
    Mike

    #897983
    This reply has been marked as private.
    #897995

    Hi,
    The left side menu is a widget, please check your widgets for “Navigation Menu” and see which menu it is using, as it maybe a separate menu. Then check and arrange it in the menu settings.

    Best regards,
    Mike

    #898020
    This reply has been marked as private.
    #898036

    Hi,
    Sorry, my mistake, this menu is generated automatically by the setting at Enfold Theme Options > Sidebar Settings > Page Sidebar Navigation
    the default is alphabetically.
    So to reorder them set a valid menu order value for all of the pages in the “Pages Attributes” field in the page editor:
    2018-01-16_072012
    Each page is set to 0, so leave the one you want at the top 0 and set the one you want below it as 1, then the next page 2, and so forth. You will have to edit each page.

    Best regards,
    Mike

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