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AuthorPosts
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November 19, 2017 at 2:19 pm #878780
hi there,
I am having issues for below themes
Default Demo
Restaurant One Page Demo
Restaurant Demo
I clicked to import data for above themes but I can not see it as your demo. there is no images and etc. rest of them is working ok. but those 3 of them are not working. please find below a screenshot about issue.by the way, I did not find any email sending area for theme. I did not find any answer on your forum. I need urgent help.
I look forward to hearing from you
regards
November 20, 2017 at 4:54 am #878961Hey createregister2,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoNovember 26, 2017 at 4:53 pm #881916This reply has been marked as private.November 26, 2017 at 6:01 pm #881942Hi,
Try using WP Reset and changing PHP Post Max Size & PHP Max Upload Size, and trying again.
http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/Best regards,
MikeNovember 27, 2017 at 1:10 am #882064This reply has been marked as private.November 27, 2017 at 12:15 pm #882182Hi,
I checked your first site and the restaurant demo seems to have been imported just fine when I view the front end. Did you manage to get it working?
Best regards,
RikardNovember 27, 2017 at 2:14 pm #882225This reply has been marked as private.November 28, 2017 at 10:00 pm #882885Hi,
Can you please ask your hosting provide to increase your php memory limit to 512M please?
Best regards,
BasilisNovember 29, 2017 at 1:21 pm #883035This reply has been marked as private.November 29, 2017 at 1:38 pm #883039This reply has been marked as private.December 1, 2017 at 7:53 pm #883984Hi,
We do not want the upload size, but we want the memory limit to be 512M.
There is difference between those 2.Please make sure it does change.
Thank you
Best regards,
BasilisDecember 1, 2017 at 10:47 pm #884017This reply has been marked as private.December 2, 2017 at 3:11 pm #884132Hi,
I have created a “enfold restaurant one page” export for you using All-in-One WP Migration.
Please see zip in Private Content area with export & login.Best regards,
MikeDecember 2, 2017 at 4:06 pm #884142This reply has been marked as private.December 2, 2017 at 6:15 pm #884163January 15, 2018 at 7:08 pm #897679This reply has been marked as private.January 16, 2018 at 3:08 am #897825Hi,
Sorry, I’m not sure I understand. The menu order should be based on how it looks in your menu editor. You can click-hold-&-drag the menu items to order them. I believe the left side menu matches the menu order.
If this doesn’t help please include a admin login in the private content area so we can take a closer look.
But please Try disabling your plugins first, plugin conflicts can do strange things.Best regards,
MikeJanuary 16, 2018 at 11:23 am #897983This reply has been marked as private.January 16, 2018 at 12:17 pm #897995Hi,
The left side menu is a widget, please check your widgets for “Navigation Menu” and see which menu it is using, as it maybe a separate menu. Then check and arrange it in the menu settings.Best regards,
MikeJanuary 16, 2018 at 1:50 pm #898020This reply has been marked as private.January 16, 2018 at 2:27 pm #898036Hi,
Sorry, my mistake, this menu is generated automatically by the setting at Enfold Theme Options > Sidebar Settings > Page Sidebar Navigation
the default is alphabetically.
So to reorder them set a valid menu order value for all of the pages in the “Pages Attributes” field in the page editor:
Each page is set to 0, so leave the one you want at the top 0 and set the one you want below it as 1, then the next page 2, and so forth. You will have to edit each page.Best regards,
Mike -
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