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  • #1030572

    LPCM

    I am a really happy user of Enfold for quite a while and use it for a lot of clients.

    Only now I found out the Enfold contact form is not working properly on my own site. I made a support ticket but still got no response. The website is live and since mails are not being sent I AM LOSING CLIENTS RIGHT NOW because of it.

    I don’t get e-mail from visitors requesting my E-book or asking for a quote….

    Please help me out!

    I’m sorry for contacting you this way – I’ve post the question on the support forum – but since I’m losing money because of it I need some help!

    The ticket is on https://kriesi.at/support/topic/ (Purchase code hidden if logged out)(Purchase code hidden if logged out) /

    #1031292

    Hey LPCM,

    We apologize for the late response, for the meantime you may use Contact Form to DB plugin: https://wordpress.org/plugins/contact-form-to-db/ so even emails that aren’t sent are still stored in database and you can check it. Or temporarily you can use contact form plugins such as Contact Form 7 as alternative. Then create a staging site, where we can try to troubleshoot it without affecting your live site, you can check this post for tutorial: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

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