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May 23, 2019 at 4:44 am #1103525
Any idea what is causing the hamburger menu to disappear on mobile?
- This topic was modified 5 years, 7 months ago by domainarchitect.
May 26, 2019 at 12:54 am #1104235Hey domainarchitect,
Sorry for the late reply, Please include an admin login in the Private Content area so we can take a closer look.Best regards,
MikeJune 4, 2019 at 5:26 pm #1107185This reply has been marked as private.June 4, 2019 at 5:27 pm #1107187When you finish the above, can you see why the auto update is not working?
June 5, 2019 at 5:43 am #1107351Hi,
Thanks for the login details and sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.5.7) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardJune 6, 2019 at 12:21 am #1107764Ok, I’ve added the token and updated etc. But no burger menu.
June 8, 2019 at 2:28 am #1108353Hi,
I’ve been investigating and am still working on this, but ask that you include ftp access in the Private Content area.Best regards,
MikeJune 8, 2019 at 2:33 am #1108354June 8, 2019 at 6:21 pm #1108469This reply has been marked as private.June 9, 2019 at 7:14 pm #1108664Hi domainarchitect,
You have the avia.js file in your child theme, did you update it with the fresh copy?
Best regards,
VictoriaJune 9, 2019 at 8:29 pm #1108684This reply has been marked as private.June 12, 2019 at 8:24 pm #1109586Hi,
Unfortunately you need to do it :)
Best regards,
BasilisJune 13, 2019 at 12:15 am #1109630I just did it and it still does not show for me.
Please advise.June 13, 2019 at 7:28 pm #1110005Hi domainarchitect,
What customization is done in the avia.js in the child theme?
Best regards,
VictoriaJune 13, 2019 at 7:33 pm #1110015none
i uploaded the base file
June 13, 2019 at 9:12 pm #1110096Hi domainarchitect,
Please remove it then and all the code in the functions.php file that enqueues this file and check if the issue persists.
Best regards,
VictoriaJune 13, 2019 at 11:22 pm #1110139I renamed the file to something different. It is still not working. Any ideas?
June 16, 2019 at 5:46 pm #1110824Hi domainarchitect,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Please pay attention to the Menu Swapper plugin.
Best regards,
Victoria -
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