-
Posts
-
Hi,
hope you are all doing great today?Here is our issue: When you visit our Website https://musikzentrale.net using safari, all forms built with Gravityforms forms are gone. In all other browsers and systems, mobile and desktop, the contactform and application forms work like they are supposed to.
e.g. https://musikzentrale.net/anmeldung: no forms show up in Safari desktop or mobile. All other browsers are fine
https://musikzentrale.net/kontakt/: the same issue even with simple forms
Whereas all Woocommerce orderforms and so do work perfectly.I know theres has been some problems with gravityforms and enfold lately, but this did not fix my problem. Any Idea how to get forms back to work? Thank you
Best regards, Sebastian.Hey Sebastian,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
VictoriaHi Victoria,
thx for your quick help, problem is solved. I actually thought that we were running on the latest version already, since our backend did not indicate an update. Updated to 4.7.3 via FTP and all forms are up and working again, so new students are welcolmed ;-)
Can be closed.
Cheers, Sebastian.
- The topic ‘Gravityforms forms do not work on the entire website’ is closed to new replies.