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  • #1100256

    Hey guys,
    I think there is some conflict with Gravity Forms and your theme?
    The form (mobile only) on the homepage of my website [ https://js-interactive.com ] has checkboxes and radio buttons displaying wonky. Can’t really determine what are checkboxes (the 1st question) since they render like radio buttons. And everything is misaligned and small. Is this being inherited from your theme?

    Here is what I see on my website: https://prntscr.com/nnztlk
    The same GF form when viewed in a test environment, displays normally: https://d.pr/i/Ggg1dp

    Thanks,
    JS

    #1101181

    Hey Justin,

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Basilis

    #1101190

    Are we sure about this Basilis?
    Already connected w/ Gravity Forms & had it tested elsewhere – the exact same form. Didn’t have an issue.

    #1102379

    Hi,

    Thanks for the update.

    Did you remove the form? We can’t find it in the home page. Please create a test page so that we can inspect the issue.

    Best regards,
    Ismael

    #1103748

    the form was there.
    Bit I just removed it today.
    Over 20K views and not a single conversion.

    Going to omit for now.

    Please close topic.
    Thanks,
    Justin

    #1104077

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Gravity Forms CheckBoxes + Radio Button formatting issues.’ is closed to new replies.