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  • May 13, 2019 at 8:17 pm #1100256
    Justin

    Hey guys,
    I think there is some conflict with Gravity Forms and your theme?
    The form (mobile only) on the homepage of my website [ https://js-interactive.com ] has checkboxes and radio buttons displaying wonky. Can’t really determine what are checkboxes (the 1st question) since they render like radio buttons. And everything is misaligned and small. Is this being inherited from your theme?

    Here is what I see on my website: https://prntscr.com/nnztlk
    The same GF form when viewed in a test environment, displays normally: https://d.pr/i/Ggg1dp

    Thanks,
    JS

    May 15, 2019 at 11:05 pm #1101181
    Basilis

    Hey Justin,

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Basilis

    May 15, 2019 at 11:49 pm #1101190
    Justin

    Are we sure about this Basilis?
    Already connected w/ Gravity Forms & had it tested elsewhere – the exact same form. Didn’t have an issue.

    May 20, 2019 at 6:42 am #1102379
    Ismael

    Hi,

    Thanks for the update.

    Did you remove the form? We can’t find it in the home page. Please create a test page so that we can inspect the issue.

    Best regards,
    Ismael

    May 23, 2019 at 6:35 pm #1103748
    Justin

    the form was there.
    Bit I just removed it today.
    Over 20K views and not a single conversion.

    Going to omit for now.

    Please close topic.
    Thanks,
    Justin

    May 24, 2019 at 11:32 pm #1104077
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Gravity Forms CheckBoxes + Radio Button formatting issues.’ is closed to new replies.