Viewing 17 posts - 1 through 17 (of 17 total)
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  • #708057

    Hi there,

    I have added the new google api for google maps that fixed the problem with the google maps media elements but the google maps widget does not work even if I find the coordinates separately from another site any help?

    #708117

    Hey myokinetics,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #708346

    Sent.

    Thanks again for looking richard! Its in the widgets column 4

    #708354

    Hi!

    They show up fine on my end, attached a screenshot in private content field.

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Regards,
    Yigit

    #708378

    If tried with 2 different phones Doesn’t seem to work on safari mobile? Clear cache also. works on the pc :)

    • This reply was modified 8 years, 1 month ago by myokinetics.
    #708478

    Hi,

    Your site was showing a js error in console. While checking for a plugin conflict the website started throwing errors. You have a plugin that is incompatible on your site.

    To fix this issue :

    1. Access the root folder via FTP and go to wp-content\plugins
    2. Re-name plugins folder to plugins-old

    This will give you access to the website again and we can take it from there. Or provide us a temporary FTP access so we can troubleshoot this issue for you?

    Best regards,
    Vinay

    #708479

    Hi Vinay

    I can even access the admin page or anything whole website is down… please help I can’t even login or anything how can i fix this issue I cant even login!

    #708480

    How can I get a admin to contact me asap please

    #708483

    Hi there,

    My website is down I have no idea how to access the root folder via ftp. Where do i get ftp access from the host??? Please help I need the website up as soon as possible!

    #708498

    Hi,

    Could you post us the control panel info or FTP login details in private content ?

    Best regards,
    Vinay

    • This reply was modified 8 years, 1 month ago by Vinay.
    #708505

    Okay I got the ftp to work logged in and everything is running again.

    To fix this issue :

    1. Access the root folder via FTP and go to wp-content\plugins
    2. Re-name plugins folder to plugins-old

    Do i make a new folder thats called plugins??? how do i get my plugins back?

    #708506

    Hi,

    That’s great! For testing purpose we will rename the plugins folder to plugins-old this will allow us to access the admin backend.

    Then we can rename the plugins folder back to plugins so all the plugins will be back again.

    If there is still a conflict we can test this easily from the admin side it would be better for troubleshooting if we can access the FTP so kindly request you to share the FTP details as well.

    Best regards,
    Vinay

    • This reply was modified 8 years, 1 month ago by Vinay.
    #708508

    Hi,

    I’m able to view your site now Yay!

    Please rename the “plugins-old” folder back to “plugins”and let us know if the issue persist.

    Best regards,
    Vinay

    • This reply was modified 8 years, 1 month ago by Vinay.
    #708512

    Getting this error now

    Fatal error: Call to undefined function wp_cache_get() in /home/myokineticsrmt/myokineticsrmt.com/wp-includes/option.php on line 1117

    #708524

    W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/myokineticsrmt/myokineticsrmt.com/wp-content/db.php.W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/myokineticsrmt/myokineticsrmt.com/wp-content/object-cache.php.
    Warning: Cannot modify header information – headers already sent by (output started at /home/myokineticsrmt/myokineticsrmt.com/wp-content/db.php:21) in /home/myokineticsrmt/myokineticsrmt.com/wp-includes/pluggable.php on line 1174

    I have deleted W3 Total Cache getting this error and It wont let me activate any plugins any help?

    #708570

    Everything is all good now figured it out!

    #708596

    Hi,

    Glad everything is sorted for you.
    Thank you for using enfold.

    Best regards,
    Vinay

Viewing 17 posts - 1 through 17 (of 17 total)
  • The topic ‘Google Widget not working have done the Api for google maps’ is closed to new replies.