Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • November 4, 2016 at 7:30 am #708057
    myokinetics

    Hi there,

    I have added the new google api for google maps that fixed the problem with the google maps media elements but the google maps widget does not work even if I find the coordinates separately from another site any help?

    November 4, 2016 at 10:16 am #708117
    Rikard

    Hey myokinetics,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 4, 2016 at 5:23 pm #708346
    myokinetics

    Sent.

    Thanks again for looking richard! Its in the widgets column 4

    November 4, 2016 at 5:36 pm #708354
    Yigit

    Hi!

    They show up fine on my end, attached a screenshot in private content field.

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Regards,
    Yigit

    November 4, 2016 at 6:03 pm #708378
    myokinetics

    If tried with 2 different phones Doesn’t seem to work on safari mobile? Clear cache also. works on the pc :)

    November 5, 2016 at 12:39 am #708478
    Vinay

    Hi,

    Your site was showing a js error in console. While checking for a plugin conflict the website started throwing errors. You have a plugin that is incompatible on your site.

    To fix this issue :

    1. Access the root folder via FTP and go to wp-content\plugins
    2. Re-name plugins folder to plugins-old

    This will give you access to the website again and we can take it from there. Or provide us a temporary FTP access so we can troubleshoot this issue for you?

    Best regards,
    Vinay

    November 5, 2016 at 12:59 am #708479
    myokinetics

    Hi Vinay

    I can even access the admin page or anything whole website is down… please help I can’t even login or anything how can i fix this issue I cant even login!

    November 5, 2016 at 1:00 am #708480
    myokinetics

    How can I get a admin to contact me asap please

    November 5, 2016 at 1:04 am #708483
    myokinetics

    Hi there,

    My website is down I have no idea how to access the root folder via ftp. Where do i get ftp access from the host??? Please help I need the website up as soon as possible!

    November 5, 2016 at 2:10 am #708498
    Vinay

    Hi,

    Could you post us the control panel info or FTP login details in private content ?

    Best regards,
    Vinay

    • This reply was modified 8 years ago by Vinay.
    November 5, 2016 at 2:41 am #708505
    myokinetics

    Okay I got the ftp to work logged in and everything is running again.

    To fix this issue :

    1. Access the root folder via FTP and go to wp-content\plugins
    2. Re-name plugins folder to plugins-old

    Do i make a new folder thats called plugins??? how do i get my plugins back?

    November 5, 2016 at 2:51 am #708506
    Vinay

    Hi,

    That’s great! For testing purpose we will rename the plugins folder to plugins-old this will allow us to access the admin backend.

    Then we can rename the plugins folder back to plugins so all the plugins will be back again.

    If there is still a conflict we can test this easily from the admin side it would be better for troubleshooting if we can access the FTP so kindly request you to share the FTP details as well.

    Best regards,
    Vinay

    • This reply was modified 8 years ago by Vinay.
    November 5, 2016 at 2:55 am #708508
    Vinay

    Hi,

    I’m able to view your site now Yay!

    Please rename the “plugins-old” folder back to “plugins”and let us know if the issue persist.

    Best regards,
    Vinay

    • This reply was modified 8 years ago by Vinay.
    November 5, 2016 at 3:07 am #708512
    myokinetics

    Getting this error now

    Fatal error: Call to undefined function wp_cache_get() in /home/myokineticsrmt/myokineticsrmt.com/wp-includes/option.php on line 1117

    November 5, 2016 at 4:46 am #708524
    myokinetics

    W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/myokineticsrmt/myokineticsrmt.com/wp-content/db.php.W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/myokineticsrmt/myokineticsrmt.com/wp-content/object-cache.php.
    Warning: Cannot modify header information – headers already sent by (output started at /home/myokineticsrmt/myokineticsrmt.com/wp-content/db.php:21) in /home/myokineticsrmt/myokineticsrmt.com/wp-includes/pluggable.php on line 1174

    I have deleted W3 Total Cache getting this error and It wont let me activate any plugins any help?

    November 5, 2016 at 7:00 am #708570
    myokinetics

    Everything is all good now figured it out!

    November 5, 2016 at 8:31 am #708596
    Vinay

    Hi,

    Glad everything is sorted for you.
    Thank you for using enfold.

    Best regards,
    Vinay

  • Author
    Posts
Viewing 17 posts - 1 through 17 (of 17 total)
  • The topic ‘Google Widget not working have done the Api for google maps’ is closed to new replies.