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  • February 5, 2016 at 12:50 am #578131
    artcave2

    Hello! I have the error showing up:
    Call to undefined function get_header() in /home/saintj14/public_html/wp-content/themes/monastery/index.php on line 9

    I see numerous posts. I have tried some .htaccess fixes (forward to home page), use of a robots.txt to not allow google to crawl, but have not been able to get rid of the error, nor am I able to get google to index my pages. It is in their webmaster tools that I found the above error as well as a forbidden error in the theme’s framework directory.

    After assistance with the hosting company, I still have no success. I am hoping you can assist me, because right now search is dead for me. I have spent a lot of time trying to fix this, but at this point, I am realizing I can not do it on my own.

    John

    February 5, 2016 at 2:50 am #578154
    Elliott

    Hey artcave2!

    Try completely deleting Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest. That should fix it.

    Best regards,
    Elliott

    February 5, 2016 at 2:54 am #578156
    artcave2

    Thank you for the quick reply. I will do that and let you know if it solved the problem.
    John

    February 5, 2016 at 5:15 am #578233
    artcave2

    Unfortunately. The same results: Nothing indexed and two errors which I believe are causing the whole site not to be indexed.
    After deleting and reinstalling the theme, the same errors appear in google webmaster account.

    500 – Internal Server Error
    before, this error was: Call to undefined function get_header() in ……index.php on line 9
    and access denied error – 403

    Thanks.
    John

    February 7, 2016 at 3:06 am #579110
    Elliott

    Hey!

    What do the errors say? You can check your server error logs to find them.

    A 403 is usually a permissions issue. Login to your server and check your permissions on the file to make sure they are correct.

    Regards,
    Elliott

    • This reply was modified 9 years, 9 months ago by Elliott.
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